2014年7月15日 星期二

服務業耀眼新星—會展產業人才認證出爐 (轉)

在政府推廣會展產業4年計畫下,第一屆「會展人才認證考試」於10月底登場,而南港展覽館也將於明年3月啟用,軟硬體同步到位,可望使台灣的會展產業向前邁進一大步。

撰文 / 陳鈺婷


隨著國內產業結構轉型升級,服務業已成為經濟成長的核心產業,其中,會議展覽產業(MICEMeetingIncentiveConferenceExhibition)因具有「高附加價值」、「高成長潛力」、「高創新效益」,且創造的就業機會大、產業關聯大,因此被行政院列入12項重要新興服務產業。


會展產業「外部經濟效益」驚人

經濟部國貿局副局長徐純芳以有力的數據,說明會議展覽產業的發展潛力,「若一個觀光客可以帶來1塊錢的消費力,則會議展覽產業可帶來8塊錢的『外部經濟效應』。」

會議展覽產業的經濟效益,不僅止於會議展覽本身,周圍相關產業也都會受惠。在外地參加會議,除了開會,還有各種「吃喝玩樂」的活動,周邊的餐飲、觀光、飯店、交通等規劃都很重要。

明年3月,南港展覽館正式啟用後,國內的會展場地擴增一倍,行政院日前宣布將編列222億元,建設會展產業的硬體設備,包括將在南北兩地興建新展館,並且編列58500萬元於行銷工作上。

軟體部分,徐純芳表示,希望以「產業聚落」方式,加強會展業者的整合。另外在人才培育方面,也有重大突破,今年10月底,由外貿協會舉辦第一屆的會議展覽服務業人才認證考試。


會展產業的未來在亞洲

來自德國的國際展覽業協會(UFI)會長Jochen Witt9月底在台北舉行的「亞洲會展產業領袖論壇」中指出,「MICE產業的發展,絕對是跟著市場跑的,」而「MICE產業的動力,來自經濟成長。」

每年全球展覽超過3萬個,按照規模等級來區分,第一級是全世界買家非來不可的超大型展覽;第二級為鄰近國家買家因地利之便前來參觀的區域性展覽;第三級為吸引本國買家的國內型展覽。

這幾年,第二級區域型的展覽被嚴重擠壓,原因在於第一級展覽的「集客力」,以及第三級展覽的數量增加。

Witt分析,雖然會展產業起自歐洲,但歐洲市場已呈飽和狀態,迫使會展產業向外尋找機會,而亞洲新興市場就是首選目標。他強調,亞洲無疑是會展產業成長幅度最大的地區,其中又以中國的成長最快。

根據研究統計,台灣的會展空間容納量,占亞洲第八位,但出租空間的排名為亞洲第六位;Witt表示,「顯見台灣確實需求更高的會展空間,很有發展潛力。」


培養會展人才 刻不容緩

廣義而言,「會展人才」不是只有籌辦會議和展覽的人才,還包括開會之外各種「吃喝玩樂」活動。因此,會展人才的認證考試,也開放給觀光、餐飲、旅館、媒體、公關、會場布置、導遊等從業人員報考。

外貿協會培訓中心主任陳谷海表示,會展產業是實務導向的行業,傳統會展產業人才培育以「師徒制」為主,土法煉鋼,缺乏專業訓練。

陳谷海表示,產業升級的同時,必須同步提升從業人員素質;通過認證取得證書,有助於強化專業競爭力,增加工作機會,拓展業界人脈。

這項考試為「證書制」,而非「證照制」,認證程序包括資格審查、考試、發展證書等三階段;為鼓勵證書持有者終身學習,證書採更新回流制,3年期滿後必須再更新。


國際化程度猶待加強

台灣會展產業發展20餘年,陳谷海表示,日本、新加坡、香港等國,因服務業發展早,會展產業較台灣來得成熟;但和其他亞洲國家相比,台灣會展產業還是具有一定水準。

會展產業的相關從業人員,不在少數;現在的問題不是沒有人,而是人才是否夠合格(qualified)?

陳谷海坦言,國內會展人才的「國際化」還有待加強,這也是台灣發展會展產業的隱憂。雖然目前的認證考試由經濟部商業司主辦,但他表示,未來希望能加強與國際認證制度的接軌,並鼓勵國內專業人士取得國際性會展專業認證,讓優秀的台灣人才真正走向國際。




全文轉貼自Careerhttp://media.career.com.tw/hot/hot_main.asp?CA_NO=379p032&INO=167

2014年7月9日 星期三

Good & Bad Conference Giveaway Ideas | 會議伴手禮送什麼好?

A successful conference is resulted from knowledgeable sessions, interesting keynote speeches, comfortable stay, amazing decoration or thoughtful service. Yet, the little free giveaway would go an extra mile to impress your attendee. It may not be very costly or luxury but it truly says something to the receivers itself. What kind of swag ever made you feel touched? What would amaze the conference goers? And, what is good to thank speakers? Here are some ideas for the conference organizers!


For All Conference Attendee
Image the whole journey a conference participant would take: prepare for leaving à get ready for conference à long flight à arrival with exhaustion à join conference. Standing in their shoes, the first thing they would need is something to refresh themselves and then would need handy stuff for conference and the following few days. Therefore, when we prepare the free gift for the guests, we should consider not only budget, although it leads the way, but also their needs. So, here are some ideas for you.

1.       Upon Arrival
To hand in a care package will give a sweeter welcome message than a Hawaiian Lei. A care package gives a small bottle of water, a quick snack (vegetarian in favor), wet tissue, comb, bandages, and maybe aspirin. Your company / conference logo is to be printed on the bag and to better put in the hotel information card. They would keep it with them throughout the conference and keep it mind afterwards.
Care Package            

First Aid Fabric Travel Kit Fabric Travel Roll by Shoppebylola, $10.00

If you are receiving a small group or your reception team is able to assist, a welcome gift on the bedroom would definitely surprise them. You can be very creative on welcome gifts, simple as local specialty, thoughtful as overnight amenities kit, or useful as travel charger.

Universal travel plug adapter - pretty and useful!

iPhone window solar charger
      Solar Charger

2.       At Registration
If registration is on the same day with arrival, a conference kit is a better choice to offer at registration desk, complete with pen, notepad, USB with session slides, map of the neighborhood, and of course the program booklet. To think about the topic / theme of your conference, you can also put in relevant products to smile your guests. For example, a new launched snack can be offered in a safe food conference yet remember to take the food preference in consideration.

Moleskin: handy & useful

Freebie & Tutorial | Monogram Stationery Gift Set | Mother’s Day Gift
source: pinterest - pinterest

3.       Before Closing
A farewell gift is similar to welcome gift but suggested to contain the conference minutes, like photos. Because the conference goers would get it before leaving, the size is better to be small and light that he/she can easily put in to luggage or carry on hand.

Customized Calendar
source: pinterest


For Speakers / Special Guests
As speakers or special guests only stay for one session time, a thank gift to give at the stage or right after stage would be nice. Also he/she might not carry heavy luggage so a valuable and slightly bigger gift is accepted, especially when you need the size to show your appreciation on his/her presence. Plaque with appreciation is common and easy to prepare. Yet, to impress your speakers/guests, some creation is needed, so do some research on his/her favorite or habit. A box of golf ball with his/her name would catch him/her right away if he/she loves golf.

 source: pinterest

to print names on golf
source: pinterest

All in all, people love free gift as well as new stuff. So, a Pen is not good enough, a Keychain is definitely out of date, an USB is not interesting anymore, Paper Weight is too much weight, and no one wants a T-shirt not in right size. If you mean to impress them instead of just a routine gift, understand your attendee and be more creative & customized.




      Reference

Event Swag Your Attendees Will Love ... and Loathe